Monthly Archives: December 2014

The Market Rent Option, MRO the aspects that need serious thought.

Final Use Logo !

The Market Rent Option, MRO the aspects that need serious thought.

An interesting hypothesis, the Pub Co’s say that the cost of going Free of Tie will obviously be reflected in the loss of business income to them, which is supposedly substantial, the rent increase will therefore have to reflect that loss, but the MRO has to be gauged on the market rent in the catchment area for that business, something ignored by many surveyors, who prefer to resort to the questionable use of Comparables.

Having let a number of commercial properties, including pubs it is easier said than done to actually get the true Market Rent without some serious research.

A very accurate assessment of the value of the property as a pub and it’s existing business, catchment area including failed and now closed pubs, pubs that have been granted planning permission for change of use within that area over the last few years, all these factors have to be considered to arrive at a genuine Market Rent.

The assumption that being Free of Tie is the salvation for all tied tenants, it could be for both landlord and lessee, if used the right way.

The first company that will suffer will be Brulines, possibly the most hated of companies linked to leased pubs, a serious inhibitor of business growth in the way their technology has been used or misused, it could be a great business asset for stock control and trading information, especially places with a large staff. MORE

Allergen Awareness Courses and Help for those in doubt.

CPL Training logo

Allergen Awareness Courses and Help for those in doubt.

The legislation came into effect on 13th December 2014

This course introduces learners to the rules and legislation around food labelling and catering in relation to food allergies and allergenic ingredients. It has been designed to ensure operators comply with the new EU law which comes into force on the 13th December 2014. This course is accredited by BIIAB awarding body.

Course Overview

  • Identify the 14 allergens (and products which contain them) that must be labelled as being present in foods
  • State the applicable law
  • State important definitions in relation to where food is sold and how it is packaged
  • Define food allergy and allergic reactions in the body
  • List symptoms of allergic reactions
  • Outline the difference between a food allergy and a food intolerance
  • Outline the key rules and legislation surrounding food labelling and catering
  • State which staff are impacted by legislation
  • Identify the responsibilities of the operator and the consumer in relation to the provision of allergen information


£20.00 + VAT Price is per person. Discounts are available for group bookings.

Call 0151 647 1057 or Contact Us for more details.

USE whats in my dish

Another option with “What’s in my Dish?”

Log onto and register for the 30 day free trial by putting in your name, business name and email address. An email will arrive with a link back to the website and a password can be created. A count down of free days in the trial will appear at the top and the user is free to view the videos and other help sections. During this time, if you go into My Recipes, they can add each recipe for the full menu one by one. The video shows how to do all of this with a simple step by step process. After the 30 day trial is up, it is £10 per month per site – and that’s all. No hidden costs!

It is very simple and would be well worth £10 per month, if it suits your operation. MORE


Licensed Trade Charity



The Licensed Trade Charity employs over 360 staff and receives help from a number of volunteers

Support and Care – new website and helpline services

If you work in, or have retired from the pub trade and are experiencing difficulties of any kind, contact the Support and Care service. We offer free and confidential advice to help you get back on your feet and on with your life. We even offer financial support to people struggling to make ends meet.

Our brand new website is full of information, and our trained helpline staff are available to help you work through issues you may be facing. Give us a call on 0808 801 0550 – lines are available from 8am-8pm, 7 days a week.

Across the UK, 28 trained Volunteer Visitors (most of whom have worked in the licensed drinks trade) freely give their time in the hope that the great British pub community remains in tact.

Independent Schools

Our three schools are:

Ascot: day and boarding school for girls and boys aged 4 to 18 years.  We provide education for over 900 pupils.

Hassocks: a specialist school offering day and residential education for girls and boys aged 8 to 19 with learning difficulties such as autism and Asperger’s syndrome.  The school opened in 2009.

Oxford: We are pleased to announce the opening of a new school for young people statemented on the Autistic spectrum, in 2014.  The new school is in Begbroke, near Oxford and provides education and weekly residential places for children 11-19 years old.




The Ascot School has a number of lettings facilities, including:

  • Conference suite
  • Residential accommodation
  • Playing fields
  • Dining facilities

Have Enterprise thrown all their Toys out of the Pram over the Market Rent Option?

Barrel-dregs 3

Have Enterprise thrown all their Toys out of the Pram over the Market Rent Option?

Rachel and Andrew Burke of the Cross Keys, Knutsford, Cheshire – that they have been dealt a severe blow in respect of the assignment of their leasehold interest.


After the rent review was settled, it was always Rachel and Andrew’s intention to retire and assign the leasehold interest. That then concerned the grant of a new lease as they were on the end of a twenty year Whitbread lease with the expiration date early next year.  Enterprise Inns’ solicitors, Regional Manager and Divisional Director then agreed last summer that a new lease would be granted and that the assignor would probably spend a six figure sum from their own capital in a complete remodelling of the property.


The assignment process went at a snail’s pace and was eventually settled, to everyone’s satisfaction, with Enterprise Inns’ solicitors being fully paid up for their involvement in the assignment and the grant of the new lease.  Formal exchange of contracts was set for Thursday 12th December 2014.


Thursday lunchtime, Enterprise Inns refused to process the exchange of contracts on the basis that, as a result of the impending legislation for Market Rent Only option, that all new lease and all assignments were, from yesterday, on stop with no given date for resurrecting the contractual understanding.  Rachel Burke contacted her Enterprise Inns Regional Manager, Colin Broadhurst, who confirmed that he was forbidden to speak about the matter.  Contact was made with the Divisional Director who also confirmed that he was under company orders not to discuss anything.


It would seem that all lease renewals and new lease grants are, from now, completely on stop.  The next few days should be interesting indeed to see whether Enterprise Inns can be shamed into reversing the, now current, corporate policy.

Rob Willock of the Morning Advertiser who has, as you would expect, jumped on the story with a few muttered comments to the effect that Enterprise Inns have now gone way too far, unfortunately the article did not come out until Monday 15th December, giving Enterprise some breathing space.

A number of other similar cases have been mentioned to us. Come on Simon Townsend get your act together and accept that change is occurring and you have to adapt, I am sure the Right Hon. Greg Mulholland will ensure that the House of Commons will get full Chapter and Verse of this childish attitude towards your already stressed Lessees, many have been praying for a change of Corporate Policy for the better. Please spare us any diatribe by the BBPA of misinformation on this totally needless action to frustrate any lease assignments.

Pot Boy North

The views expressed are not necessarily the editors and accepts no responsibility for them, we do try to avoid offensive or litigious statements being made. They are written by concerned professionals in the industry who feel that these issues should be raised to ensure that all licensees are made fully aware of many hidden pitfalls.

A bit of light Drinking Pub Humour

Fishing Logo

A bit of light Drinking Pub Humour

The rain was pouring and there was a big puddle in front of  the pub.

A ragged old man was standing there with a rod and hanging a string into the puddle.

A tipsy- looking, curious gentleman came over to him and asked what he was doing.

‘Fishing,’ the old man said simply.

‘Poor old fool,’ the gentleman thought and he invited the ragged old man to a drink in the pub.

As he felt he should start some conversation while they were sipping their whisky, the gentleman asked,

‘And how many have you caught?’

‘You’re the eighth today,’ the old man answered.

Technology that improves the customer experience, routes into the family purse, misleading statistics and a reminder of the Christmas fundamentals



Technology that improves the customer experience, routes into the family purse, misleading statistics and a reminder of the Christmas fundamentals

An interesting range of views by four prominent people in the Industry and well worth reading

Authors: Kate Nicholls, Jack MacIntyre, Paul Chase and Stephen Waters

Venues that get technology right by Kate Nicholls

Twenty five years ago this week, I went to the cinema to see Back to the Future II. Set in the futuristic-sounding 2015, it promised a world of flying cars, hoverboards and, most worryingly, home nuclear fusion reactors. The closest the plot writers got to predicting our future was the watch that forecast the weather, and Nike are set to finally sell self-tying laces next year.
Clearly, the idea of a pocket computer which would allow you not just to speak to but also see and write to anyone in the world, while at the same time choosing where to eat based on an online review and getting there using real-time navigation, with street views as well as maps, was unimaginable at the time. But it is the biggest single technological change affecting not just our sector but our lives as a whole. We can monitor our health, check calorie content, broadcast what we think about our experiences and, at the end of the night, contact a nearby taxi and watch it travel towards us in real time.
When it comes to technology I’m a (reasonably) late adopter but a very enthusiastic one, and I’m also childishly excited when it works and makes the experience better. I recently attended the Peach 2020 Conference and found myself in firm agreement with Vanessa Hall of YO! Sushi and David Campbell of Wagamama, two of the best users of technology to make the guest experience better, who were clear that, just because the technology can do something, doesn’t mean we should use it. Above all, technology has to enhance, not get in the way of, great customer service.
Royal Caribbean may have installed the first robot bartender, which can shake, stir, muddle and serve any drink on the menu at the speed of two drinks per minute, and Sydney boasts the first waiter-free restaurant, where diners order, collect and pay for their meal on screen. But to me, that is not what eating and drinking out is all about. It is about theatre, experience and social interaction and no computer can ever deliver that.
So here are some of the places and technologies that I think do get it right: MORE