Andrew Pring of the Morning Advertiser

The terrible indictment of his report is that only one third of BDM’s are doing a good job as far as the licensee is concerned, how do these Pub Co’s expect lessees to run their pubs if two thirds of their first line support is ineffectual. One in six lessees thinks that their Pub Co is doing a good job, I can probably give a relatively short list of companies that their lessees consistently say that they are doing a good job. We have economic, legislative conditions imposed on the industry causing a lot of hardship to most if not all pubs. If the BDM’s underwent serious training on running leased pubs with financial accountability, they might at least appreciate the ongoing problems and convince the higher management of ways of resolving these problems. It doesn’t surprise me about two thirds of BDM’s not doing a good job, when you look into their backgrounds, a large number that I meet have been salesmen in the industry and are essentially paper shufflers, very few have seriously run pubs successfully. Come on Pub Co’s how good are your BDM’s, run a confidential survey of all your lessees on how effective is their local BDM. I am not against Pub Co’s or BDM’s I just don’t like bad ones???? Please send us your comments in confidence and I am sure we can make a very interesting hypothetical article. How many of you have a good BDM or a bad BDM, they are either doing a good job looking after your interests or they are not, there is no half way, it’s your money and business at risk.